# Cover uploads for for products not working
**URL:** https://support.rpgtrader.com/t/cover-uploads-for-for-products-not-working/4317
**Category:** Support
**Tags:** products
**Created:** [July 19, 2026, 2:15pm UTC](https://support.rpgtrader.com/t/cover-uploads-for-for-products-not-working/4317 "2026-07-19T14:15:09Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@jeff\_koch](https://support.rpgtrader.com/u/jeff_koch)
#### Post date: [July 19, 2026, 2:15pm UTC](https://support.rpgtrader.com/t/cover-uploads-for-for-products-not-working/4317/1 "2026-07-19T14:15:09Z")
Everything else when trying to get a product up is working beyond loading the jpeg cover for a piece. Two pieces in a row have me trying to figure out what’s wrong, when every other piece loaded on this site has been the exact same dimensions and sizes. My zip files load fine as well. Just the covers hanging up on “finalizing 98%”. Re-uploading, refreshing page, closing out tab and coming back…nothing.
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### Author:  [@hugh](https://support.rpgtrader.com/u/hugh)
#### Post date: [July 19, 2026, 9:05pm UTC](https://support.rpgtrader.com/t/cover-uploads-for-for-products-not-working/4317/2 "2026-07-19T21:05:03Z")
We’ve tested things out and don’t see any issue this side.
If you’re still experiencing this issue, please send over the image or images you’re trying to upload, and we can figure out what’s going on. You can post the images here or email [support@rpgtrader.com](mailto:support@rpgtrader.com) if you’d rather send them privately.
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### Author:  [@jeff\_koch](https://support.rpgtrader.com/u/jeff_koch)
#### Post date: [July 21, 2026, 12:35pm UTC](https://support.rpgtrader.com/t/cover-uploads-for-for-products-not-working/4317/3 "2026-07-21T12:35:27Z")
It righted itself after I posted that. Some covers were still taking a while, but it eventually caught up. Thanks.
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### Author:  [@system](https://support.rpgtrader.com/u/system)
#### Post date: [July 23, 2026, 12:35pm UTC](https://support.rpgtrader.com/t/cover-uploads-for-for-products-not-working/4317/4 "2026-07-23T12:35:55Z")
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