# Contacting your buyers

**URL:** https://support.rpgtrader.com/t/contacting-your-buyers/15
**Category:** Documentation
**Tags:** emails
**Created:** [April 5, 2026, 11:17pm UTC](https://support.rpgtrader.com/t/contacting-your-buyers/15 "2026-04-05T23:17:08Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![system](https://support.rpgtrader.com/user_avatar/support.rpgtrader.com/system/32/59_2.png) [@system](https://support.rpgtrader.com/u/system)
#### Post date: [April 5, 2026, 11:17pm UTC](https://support.rpgtrader.com/t/contacting-your-buyers/15/1 "2026-04-05T23:17:08Z")

</div>

You can send a broadcast email to people who bought your work. Drafts stay on the **Emails** page until you send.

> ℹ RPG Trader doesn’t provide buyer contact details to creators. This is to ensure privacy for buyers who are transacting with RPG Trader directly.

## Open Emails

- Go to **Dashboard** then **Emails**.

 ![Sending emails](https://support.rpgtrader.com/uploads/default/original/1X/bc4ad480103b14283068a30018be5b5ddc0e1021.jpeg)

- You can also add **order notes** that will be emailed to the buyer.

 ![order-notes](https://support.rpgtrader.com/uploads/default/original/1X/d94d460702a75835b5f43f3ba63af6cf58a0e9ef.jpeg)

## Compose an email

- Enter **Subject** and the message body.

- Choose **products** to target buyers who purchased those titles, or use **All products**.

- Optional: narrow by **orders since** and **orders before** dates when the form shows date fields.

- Watch the **recipient count** update as you change filters to keep track of how many people you will contact.

## Test before you send

- Preview the email in your browser or use the **Send test email** feature to confirm what it looks like.

- Open the test message and fix issues in the draft.

## Send to everyone in the audience

- Use the main **Send** action when you are satisfied.

- The **Sent & drafts** table at the bottom of the **Emails** page will show sent, received, opened, clicked, and bounced counts.

## Review past emails

- **View** in the **Sent & drafts** table shows what buyers received when that action exists.

- Clicking **Edit** on a draft opens it for editing.

## Related guides

- [Managing reviews on your products](https://support.rpgtrader.com/t/managing-reviews-on-your-products/14/1)